If your card remains active, has not expired and has a positive remaining balance, you can continue to use your card in accordance with the terms and conditions until 20th December 2020. Using the card will be the easiest way for you to use your unspent funds. If, however, you are unable to spend your funds within this timeframe, in accordance with the terms and conditions you will be able to redeem your unspent funds by completing the redemption form. Please be aware, the redemption process via the redemption form will take longer and may be more complex to conclude than if you are able to use the card and spend the funds before 20th December 2020.
If your card has expired but still has a positive balance you may redeem your unspent funds in accordance with the terms and conditions by completing the redemption form.
Please contact customer services at email@example.com to request a redemption form or to enquire about any other customer service activity, including balance information, transaction history etc.
Terms and Conditions for this epay gift card can be found here.
The epay Gift Card is issued by Euronet 360 Finance Limited under licenses from Visa Inc. and MasterCard International Inc. Euronet 360 Finance Limited is an electronic money institution authorised and regulated by the Financial Conduct Authority in the U.K. (registration number: 900009) for the purposes of issuing electronic money. The registered office is 7th Floor, North Block, 55 Baker Street, London, W1U 7EU. 1st October 2020.